MANUAL

Optical archive of documents

Among many needs that are perceived by companies operating on our constantly changing and highly competitive market, one of the most important is the necessity of providing a high level of customer service. Thanks to clients who received good services and as a result are happy and loyal we are able to make our market position stronger especially during recession time and we are able to gain competitive advantage. The solution offered by Scientific Services that consists in optical archiving of documents helps to increase significantly the quality of customer service while lowering its costs at the same time.

In every company the documents regarding the Clients are used not only for servicing these clients but also for effecting other internal tasks. It creates the necessity of constant checking the originals of documents, which increases the danger of their destruction. The situation is even more complicated when we have external archive and every time we borrow the document we have to incur additional costs. Thanks to optical archiving the physical archive will be used much less for the purpose of searching the documents, which will lower the costs.

Implementation of optical archiving system does not mean resigning from keeping paper copies of documents according to the Polish law stipulations. It guarantees however quicker and more effective usage of information gathered in the documents.